Q: HOW LONG ARE SHIPPING TIMES
Your products will ship within one to three days of your placing your order, and then it takes 10 to 15 days to reach your destination. Each product at Sundae On Sundays has an estimated delivery time that you can find in the product description. Please note that delivery time frames vary for every destination country.
Q: WHAT IS YOUR RETURN POLICY
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at email@example.com.
Q: CAN I CANCEL MY ORDER
You can only cancel your order within 24 hours of making your purchase. We cannot cancel orders after this time.
Q: DO YOU OFFER EXCHANGES
If you need to exchange for a different size or item, you may do so by following the Returns and Exchange Policy. If the item is faulty or damaged, we can only replace it with the same item. We do not offer refunds for faulty or damaged items.